Effective Date: July, 2026
Last Updated: July, 2026

Probe Research Incorporated, doing business as Probe Market Research, Probe Research, or “Probe” (“Probe,” “we,” “us,” or “our”), respects the privacy of research participants, prospective participants, clients, website visitors, business contacts, and other individuals whose personal information we process.

This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information in connection with:

• Our website at probemarket.com and any related websites or online forms that link to this Privacy Policy;
• Our participant panel and research recruitment database;
• Focus groups, interviews, surveys, product tests, usability studies, observational studies, clinical or healthcare-related market research, and other research activities;
• Communications by email, telephone, text message, video conference, social media, or other channels;
• Our services provided to research sponsors, agencies, consultants, institutions, and other clients; and
• Our business operations and professional relationships.

This Privacy Policy does not apply to information handled exclusively by a third party under its own privacy policy, except where that third party processes information on our behalf.

1. Who We Are

Probe Research Incorporated is a market research recruiting and fieldwork company headquartered in New York, New York. We recruit and coordinate individuals to participate in qualitative and quantitative market research studies conducted for Probe and its clients.

For privacy questions or requests, contact:

Probe Research Incorporated
Attn: Data Privacy
122 East 42nd Street, Suite 1620
New York, NY 10168

Email: dataprivacy@probemarket.com
Telephone: 212-922-9777

2. Scope and Our Role

Depending on the circumstances, Probe may act as:

• A business or data controller that determines why and how personal information is processed;
• A service provider, contractor, or data processor acting on instructions from a research client; or
• A joint participant in a research project with a client, sponsor, research facility, moderator, technology provider, or other organization.

When Probe processes personal information solely on behalf of a client, the client’s privacy notice and instructions may also apply. Requests relating to client-controlled information may be referred to that client.

A study-specific consent form, confidentiality agreement, recording release, nondisclosure agreement, or privacy notice may provide additional information. Where a study-specific notice conflicts with this general Privacy Policy, the more specific notice generally controls for that study.

3. Personal Information We Collect

The information we collect depends on how you interact with Probe and the requirements of a particular research study.

A. Identifiers and contact information

We may collect:

• First and last name;
• Preferred name;
• Mailing address;
• Email address;
• Telephone and mobile numbers;
• Date of birth or age range;
• Username, password, or panel account credentials;
• Participant, panel, project, or respondent identification numbers;
• Social media handle, where voluntarily provided; and
• Signature or electronic consent records.

B. Demographic and household information

We may collect demographic information used to determine whether a participant meets a study’s eligibility criteria, including:

• Age or date of birth;
• Gender, gender identity, or gender expression;
• Race or ethnicity;
• Nationality or country of origin;
• Languages spoken;
• Marital or relationship status;
• Household composition;
• Parental or caregiver status;
• Education level;
• Employment status;
• Occupation, job title, employer type, or industry;
• Household income range;
• Housing status or homeownership;
• Geographic location;
• Vehicle ownership;
• Consumer preferences, hobbies, and interests; and
• Other demographic characteristics relevant to a study.

You are not required to provide information unless it is necessary to register, qualify for a study, participate in a study, receive an incentive, or satisfy a legal requirement.

C. Research profile and screening information

We may collect:

• Answers to registration and profile questions;
• Responses to study screeners and eligibility questionnaires;
• Products and services you use or purchase;
• Brand awareness, preferences, attitudes, and opinions;
• Shopping and consumption habits;
• Technology ownership and usage;
• Media and entertainment preferences;
• Travel, dining, financial, insurance, automotive, healthcare, or lifestyle information;
• Previous participation in market research;
• Availability and scheduling preferences;
• Study attendance, cancellation, rescheduling, and participation history;
• Notes relating to eligibility, participation, quality control, or communications; and
• Feedback regarding your experience with Probe or a research study.

D. Study participation information

Depending on the study, we may collect or facilitate the collection of:

• Survey answers;
• Interview and focus-group responses;
• Written comments;
• Audio recordings;
• Video recordings;
• Photographs;
• Screen recordings;
• Chat transcripts;
• Product usage observations;
• Facial expressions, voice, gestures, and behavioral observations;
• Device-testing or usability results;
• Diaries, journals, homework assignments, or uploaded materials;
• Product samples, prototypes, or feedback;
• Location information when necessary for an in-person or location-based study; and
• Other information you voluntarily share during a research session.

We will generally inform you before a session is recorded. Additional consent may be requested for the use or disclosure of identifiable audio, video, photographs, quotations, or other research materials.

E. Sensitive personal information

Some studies may involve information considered sensitive under applicable law, including:

• Racial or ethnic origin;
• Religious or philosophical beliefs;
• Sexual orientation;
• Gender identity;
• Citizenship or immigration-related information;
• Health, disability, medical-condition, medication, or treatment information;
• Health-insurance information;
• Financial circumstances;
• Precise geolocation;
• Government identification information;
• Biometric characteristics or recordings from which biometric information could potentially be derived; and
• Information relating to children or family members.

We collect sensitive information only when reasonably relevant to panel administration, study qualification, study participation, payment, legal compliance, or another disclosed purpose. Where required, we obtain consent before collecting or using sensitive information.

Unless specifically requested through a secure process, do not send Probe Social Security numbers, complete financial-account numbers, passwords, medical records, or copies of government identification by ordinary email.

F. Payment and incentive information

When you receive compensation or reimbursement, we may collect or process:

• Payment preference;
• Mailing address;
• Digital-payment account details;
• Payment status;
• Incentive amount;
• Reimbursement information;
• Tax classification or tax documentation when legally required; and
• Records necessary to prevent duplicate or fraudulent payments.

Payment information may be processed by banks, payment processors, digital gift-card providers, payroll or accounting providers, or other vendors.

G. Website and device information

When you access our website or online services, we or our vendors may automatically collect:

• Internet Protocol address;
• Browser type and version;
• Device type;
• Operating system;
• Language and time-zone settings;
• Approximate location derived from an IP address;
• Referring and exit pages;
• Pages viewed;
• Dates and times of visits;
• Links clicked;
• Form interactions;
• Cookie identifiers;
• Session information;
• Website diagnostic and performance information; and
• Security and fraud-detection information.

H. Client and business-contact information

If you represent a client, vendor, professional partner, or other organization, we may collect:

• Name;
• Business email and telephone number;
• Employer;
• Job title;
• Billing and payment information;
• Contract and project communications;
• Professional interests;
• Meeting notes;
• Proposal or service-request information; and
• Other information relevant to our business relationship.

4. Sources of Personal Information

We may collect personal information from:

• You directly;
• Our website, registration forms, screening forms, surveys, and panel portals;
• Telephone, email, text message, or in-person communications;
• Research clients, sponsors, agencies, facilities, moderators, or consultants;
• Participant referrals;
• Publicly available sources;
• Social media and professional networking platforms;
• Event organizers or professional associations;
• Service providers operating on our behalf;
• Purchased or licensed lists, where legally permitted and appropriate consent or another lawful basis exists;
• Data enrichment, identity-verification, fraud-prevention, or quality-control providers; and
• Other sources disclosed at the time information is collected.

When information is obtained from another organization, that organization may separately be responsible for providing any required privacy notice or obtaining consent.

5. How We Use Personal Information

We may use personal information to:

A. Administer our participant panel

• Create and maintain participant profiles;
• Update contact and demographic information;
• Match participants with potential studies;
• Contact individuals about research opportunities;
• Manage preferences and communication choices;
• Maintain participation history;
• Prevent duplicate registrations;
• Identify outdated or inaccurate records; and
• Manage requests to access, correct, or delete information.

B. Recruit and screen participants

• Determine whether you may qualify for a study;
• Ask eligibility and follow-up questions;
• Verify screening responses;
• Confirm identity where appropriate;
• Schedule interviews, focus groups, surveys, product tests, or other activities;
• Send confirmations, instructions, directions, reminders, and updates;
• Manage waitlists, cancellations, and replacements; and
• Communicate study requirements.

Submitting a screener does not guarantee selection or participation. Research clients generally establish the eligibility criteria for each project.

C. Conduct and manage research

• Facilitate focus groups, interviews, surveys, product tests, and other studies;
• Coordinate research locations, technology, moderators, clients, and participants;
• Record sessions when disclosed and permitted;
• Analyze and summarize responses;
• Prepare transcripts;
• Conduct quality-control checks;
• Deliver research results and materials to the client or sponsor;
• De-identify or aggregate research findings; and
• Support follow-up research where permitted.

D. Process incentives and reimbursements

• Confirm completion of study requirements;
• Issue compensation, gift cards, reimbursements, or other incentives;
• Maintain accounting and payment records;
• Resolve payment questions;
• Prevent duplicate payments and fraud; and
• Satisfy tax, audit, and legal obligations.

E. Communicate with you

We may communicate by:

• Email;
• Telephone call;
• Text message;
• Voicemail;
• Postal mail;
• Participant portal;
• Video-conference platform; or
• Another method you request or authorize.

Communications may include potential study opportunities, screening questions, participation instructions, reminders, schedule changes, payment information, profile-update requests, privacy notices, security alerts, or responses to your inquiries.

F. Operate, secure, and improve our business

We may use information to:

• Operate and improve our website, database, and services;
• Troubleshoot technical issues;
• Monitor system performance;
• Detect and prevent fraud, abuse, duplicate registrations, misrepresentation, or security incidents;
• Protect participants, clients, employees, and systems;
• Conduct internal reporting, auditing, analytics, and quality assurance;
• Train staff;
• Develop or improve recruiting procedures;
• Manage vendors and contracts; and
• Enforce our agreements and policies.

G. Comply with law

We may use information to:

• Respond to lawful requests, subpoenas, court orders, or government inquiries;
• Establish, exercise, or defend legal claims;
• Satisfy recordkeeping, tax, accounting, or regulatory obligations;
• Investigate suspected misconduct;
• Protect legal rights and safety; and
• Comply with applicable privacy, consumer-protection, research, and data-security requirements.

6. Legal Bases for Processing

Where a legal basis is required, we process personal information under one or more of the following:

• Consent: You have agreed to the processing, such as by registering, completing a screener, agreeing to be recorded, or opting into a communication.
• Contractual necessity: Processing is necessary to provide a requested service, administer study participation, or issue an incentive.
• Legitimate interests: Processing is necessary for participant recruitment, research administration, quality control, fraud prevention, security, client service, or business operations, provided those interests are not overridden by your rights.
• Legal obligation: Processing is necessary to comply with tax, accounting, regulatory, court, or other legal requirements.
• Protection of vital interests: Processing is necessary in a limited situation to protect an individual’s health or safety.
• Establishment or defense of legal claims: Processing is needed to protect our legal rights or respond to disputes.

You may withdraw consent for future processing when processing is based on consent. Withdrawal does not affect processing that occurred before consent was withdrawn, and it may not require deletion where another lawful basis or legal obligation applies.

7. How We Disclose Personal Information

We may disclose information to the following categories of recipients.

A. Research clients and sponsors

We may provide research clients or sponsors with information necessary to:

• Review participant eligibility;
• Confirm recruitment progress;
• Conduct or observe a research session;
• Analyze study results;
• Verify completion;
• Conduct follow-up research; or
• Protect study integrity.

Whenever practicable, screening reports and research findings may be coded, aggregated, pseudonymized, or de-identified. However, some studies require clients, moderators, or observers to see or interact directly with participants. Participants will ordinarily be informed when a study involves identifiable disclosure or recording.

A client may receive:

• First name or participant identifier;
• Relevant screening responses;
• Demographic information;
• Audio, video, photographs, transcripts, quotations, or study responses;
• Attendance or completion information; and
• Other information described in the study consent materials.

Clients are expected to use participant information for legitimate research and related purposes, subject to contractual and legal restrictions.

B. Research partners

We may disclose information to:

• Moderators;
• Interviewers;
• Research facilities;
• Survey platforms;
• Transcription providers;
• Translation or interpretation providers;
• Video-conference providers;
• Product-shipping and logistics providers;
• Study technology providers;
• Independent consultants; and
• Other organizations supporting a study.

C. Service providers

We may use vendors to support:

• Participant-database hosting;
• Website hosting;
• Cloud storage;
• Email and text communications;
• Scheduling;
• Survey administration;
• Video conferencing;
• Transcription;
• Data analysis;
• payment and incentive fulfillment;
• Accounting;
• Security;
• Analytics;
• Customer support; and
• Legal or professional services.

Our participant registration and profile-management tools may be hosted through Focus Pocus Software or another research-management platform. Information entered into those tools may be stored or processed by the platform provider on Probe’s behalf.

Service providers are authorized to use information only for contracted services or as otherwise permitted by law.

D. Legal and safety disclosures

We may disclose information when we reasonably believe disclosure is necessary to:

• Comply with law or legal process;
• Respond to a government or regulatory request;
• Protect the rights, safety, or property of Probe, a participant, a client, or another person;
• Investigate fraud, security incidents, abuse, or misconduct;
• Enforce an agreement; or
• Establish or defend a legal claim.

E. Corporate transactions

Information may be disclosed as part of a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, due-diligence review, or similar business transaction. A successor may continue to process information subject to this Privacy Policy or a replacement notice.

F. At your direction

We may disclose information when you request, direct, or consent to the disclosure.

8. Sale, Sharing, and Targeted Advertising

Probe does not sell participant registration profiles to data brokers or unrelated third parties for monetary compensation.

We do not disclose research-participant information for an unrelated third party’s independent direct-marketing purposes without authorization.

Certain privacy laws define “sale,” “sharing,” or “targeted advertising” broadly and may include some uses of advertising, social-media, analytics, or cross-context behavioral cookies even when no money is exchanged.

If Probe uses technology that constitutes sale, sharing, or targeted advertising under applicable law, we will provide any legally required opt-out mechanism and honor applicable browser-based opt-out signals, including Global Privacy Control signals where required.

9. Cookies and Similar Technologies

Our website and service providers may use cookies, pixels, tags, scripts, local storage, or similar technology.

These technologies may be used for:

• Essential website functions;
• Security and fraud prevention;
• Remembering preferences;
• Form and session functionality;
• Website performance;
• Traffic and usage analytics;
• Measuring communications; and
• Advertising or social-media functionality, where enabled.

Types of cookies

Strictly necessary cookies support basic operation, security, navigation, and form submission.

Functional cookies remember choices and improve website functionality.

Analytics cookies help us understand how visitors use the website.

Advertising or social-media cookies, if used, may measure campaigns or enable third-party features.

You can control cookies through your browser settings and any cookie-preference tool made available on our website. Blocking cookies may affect website or registration functionality.

10. Email, Telephone, and Text Communications

By providing contact information, you may receive communications relating to:

• Participant registration;
• Potential study opportunities;
• Screening;
• Scheduling;
• Reminders;
• Participation requirements;
• Profile updates;
• Incentive payments;
• Privacy or security matters; and
• Responses to your requests.

You may unsubscribe from promotional emails using the unsubscribe mechanism in the message or by contacting us.

You may request that study-recruitment communications stop by contacting dataprivacy@probemarket.com. We may retain limited suppression information to ensure that we honor the request.

When text messaging is offered, message and data rates may apply. Message frequency will vary. You may opt out of nonessential text messages by replying STOP or following the instructions in the message. Replying HELP may provide additional assistance.

Opting out of one communication method may not prevent essential messages relating to a study for which you are already scheduled.

11. Research Recordings and Observation

A study may be observed or recorded by Probe, the moderator, the client, or an authorized research partner.

Recordings may include:

• Audio;
• Video;
• Screen activity;
• Photographs;
• Chat messages;
• Transcripts;
• Facial expressions;
• Voice;
• Gestures; and
• Product interactions.

Before recording, we will ordinarily provide notice and obtain any consent required by law or contract.

Recordings may be used for:

• Research analysis;
• Client review;
• Transcription;
• Quality control;
• Verification;
• Reporting;
• Training, where specifically disclosed; or
• Other purposes described in the study materials.

Study-specific consent documents may establish different retention periods, recipients, or usage rights.

12. Healthcare and Medical Research

Some market research studies concern health conditions, healthcare services, medical devices, insurance, medications, or treatment experiences.

Probe is a market research organization and is not necessarily a healthcare provider, health plan, healthcare clearinghouse, or other entity directly regulated as a covered entity under the Health Insurance Portability and Accountability Act.

HIPAA may apply when Probe processes information on behalf of a HIPAA-covered organization under an applicable agreement. Other federal and state health-privacy laws may also apply.

Participants should not disclose identifiable medical records or information beyond what is requested for the study. Study-specific notices will provide additional information when health-related data is collected.

13. Children and Minors

Our general participant panel and website are not directed to children under 13, and we do not knowingly collect personal information online directly from a child under 13 without legally required parental authorization.

Some research projects may involve children or teenagers. For those projects, we may:

• Recruit through a parent or legal guardian;
• Verify the parent or guardian’s authority;
• Obtain parental or guardian permission;
• Obtain age-appropriate assent from the minor;
• Limit the information collected;
• Restrict recordings or disclosures; and
• Apply study-specific safeguards.

Parents or guardians who believe that a child provided personal information without proper authorization should contact dataprivacy@probemarket.com.

14. Data Quality and Participant Responsibilities

Please provide accurate and current information. You may update your profile using the available profile-management system or by contacting us.

Probe may take reasonable steps to:

• Verify identity;
• Confirm screening responses;
• detect duplicate profiles;
• review prior participation;
• prevent fraudulent participation;
• investigate inconsistent information; and
• protect research quality.

Submitting false, misleading, incomplete, or duplicate information may result in removal from a study or panel and forfeiture of an incentive where permitted by the applicable study terms and law.

15. De-Identified and Aggregated Information

We may create aggregated, statistical, pseudonymized, or de-identified information that is not reasonably linked to an identifiable person.

We may use and disclose such information for:

• Research;
• Reporting;
• Analysis;
• Benchmarking;
• Service improvement;
• Recruitment planning; and
• Other lawful purposes.

Where required by law, we will maintain de-identified information in de-identified form and will not attempt to re-identify it except to test whether our de-identification processes are effective or as otherwise permitted by law.

16. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including research administration, legal compliance, dispute resolution, fraud prevention, client requirements, and enforcement of agreements.

Retention depends on the type of information and context.

Typical retention considerations include:

• Participant panel profiles may be retained while the profile remains active and for a reasonable period afterward;
• Probe’s current general panel practice may include retaining participant profile information for up to ten years unless deletion is requested or a longer period is required;
• Study screeners and recruiting records may be retained for project administration, quality control, client obligations, and fraud prevention;
• Recordings and transcripts may be retained according to client instructions, study consent materials, contractual requirements, or legal obligations;
• Payment and tax records may be retained for the period required by tax, accounting, and audit laws;
• Suppression records may be retained to honor communication opt-outs;
• Security logs may be retained for fraud prevention and incident investigation; and
• Legal records may be retained until related claims or obligations have expired.

When retention is no longer necessary, we may delete, destroy, anonymize, or de-identify information.

A deletion request may be denied or limited where retention is reasonably necessary to comply with law, complete a transaction, prevent fraud, protect research integrity, enforce an agreement, maintain an opt-out record, or exercise or defend legal rights.

17. Data Security

We maintain administrative, technical, and physical safeguards designed to protect personal information.

Depending on the system and information involved, safeguards may include:

• Access controls;
• Password protection;
• Encryption in transit or at rest;
• Secure cloud hosting;
• Employee confidentiality obligations;
• Role-based access;
• Vendor review;
• Security monitoring;
• Backups;
• Incident-response procedures;
• Staff training; and
• Physical security.

No website, database, email system, or Internet transmission is completely secure. We cannot guarantee that unauthorized access, loss, misuse, or disclosure will never occur.

You are responsible for maintaining the confidentiality of account credentials and should notify us promptly if you suspect unauthorized account activity.

18. International Data Transfers

Probe is based in the United States. Personal information may be transferred to, stored in, or processed in the United States or another country where Probe, a client, or a service provider operates.

Privacy and data-protection laws in those countries may differ from the laws in your jurisdiction.

Where legally required, we may use contractual protections, consent, adequacy decisions, or another authorized transfer mechanism.

19. Your Privacy Rights

Depending on where you live and the law that applies, you may have the right to:

• Know whether we process your personal information;
• Request access to personal information;
• Request a copy of certain information;
• Correct inaccurate information;
• Delete personal information;
• Restrict certain processing;
• Object to certain processing;
• Withdraw consent;
• Opt out of sale, sharing, or targeted advertising;
• Limit certain uses of sensitive personal information;
• Request data portability;
• Opt out of certain automated decision-making or profiling;
• Appeal the denial of a privacy request;
• Designate an authorized agent; and
• Receive equal service without unlawful discrimination for exercising a privacy right.

These rights are subject to legal limitations and exceptions.

We may need to retain or process information despite a request when reasonably necessary to:

• Complete a requested service;
• Issue or verify a payment;
• Comply with law;
• Maintain security;
• Prevent fraud;
• Protect research integrity;
• Maintain an opt-out record;
• Exercise freedom of expression or another legal right;
• Establish or defend a legal claim; or
• Fulfill another legally recognized exception.

20. How to Submit a Privacy Request

Submit a request by:

Email: dataprivacy@probemarket.com
Telephone: 212-922-9777
Mail: Data Privacy, Probe Research Incorporated, 122 East 42nd Street, Suite 1620, New York, NY 10168

Please describe:

• The right you wish to exercise;
• Your name;
• Your contact information;
• Your relationship with Probe;
• Any prior email address or telephone number used with Probe; and
• Information that may help us locate your record.

Do not send copies of government identification unless specifically requested through a secure method.

Verification

We may verify a request by matching information you provide with existing records, asking you to confirm control of an email address or telephone number, or requesting additional information appropriate to the sensitivity of the request.

We will use verification information only to process and document the request.

If we cannot reasonably verify identity or authority, we may deny or limit the request.

Authorized agents

Where permitted, an authorized agent may submit a request on your behalf. We may request proof of authorization and may ask you to verify your identity directly.

Appeals

If applicable law provides a right to appeal and we deny your request, you may appeal by emailing dataprivacy@probemarket.com with the subject line Privacy Request Appeal.

21. California Privacy Notice

This section applies to California residents to the extent the California Consumer Privacy Act, as amended, applies to Probe or the relevant processing activity.

California residents may have rights to:

• Know the categories and specific pieces of personal information collected;
• Know the sources, purposes, and recipients of personal information;
• Correct inaccurate information;
• Delete certain information;
• Opt out of sale or sharing;
• Limit certain uses of sensitive personal information;
• Receive information in a portable format; and
• Exercise rights without unlawful discrimination.

California law recognizes rights to know, delete, correct, opt out of sale or sharing, limit certain sensitive-information uses, and avoid discrimination. 

Categories collected

During the preceding 12 months, depending on individual interactions and study requirements, Probe may have collected:

• Identifiers;
• Customer-record information;
• Protected classification characteristics;
• Commercial information;
• Internet or electronic-network activity;
• Audio, visual, or similar information;
• Professional or employment-related information;
• Education information;
• Geolocation information;
• Inferences;
• Sensitive personal information; and
• Other information voluntarily provided in connection with research.

These categories are described more fully in Section 3.

Business purposes

We use these categories for the purposes described in Section 5, including panel administration, recruiting, screening, conducting studies, processing incentives, communications, security, analytics, legal compliance, and service improvement.

Recipients

We may disclose these categories to the recipients described in Section 7, including research clients, sponsors, moderators, research facilities, service providers, payment providers, professional advisers, government authorities, and transaction counterparties.

Sale and sharing

Probe does not sell participant profiles for monetary compensation.

To the extent Probe uses online advertising or analytics technology that constitutes “sharing” under California law, California residents may opt out through any available cookie-preference or “Your Privacy Choices” mechanism.

Where legally required, we recognize Global Privacy Control as an opt-out signal. California guidance states that covered businesses must honor GPC as a valid request to opt out of sale or sharing. 

Sensitive personal information

Probe uses sensitive information only for the purposes described in this policy, study-specific notices, and applicable consent materials.

Where legally required, California residents may request that Probe limit uses of sensitive personal information beyond those necessary to provide requested services, maintain security, process payments, prevent fraud, or perform other legally permitted functions.

22. Rights for Residents of Other U.S. States

Residents of certain U.S. states may have rights similar to those described above, including access, correction, deletion, portability, opt-out, consent, and appeal rights.

We will evaluate requests under the law applicable to the individual and processing activity.

Where required, we will provide a method to:

• Opt out of targeted advertising;
• Opt out of sale;
• Opt out of certain profiling;
• Revoke consent to sensitive-data processing; and
• Appeal a denied request.

23. Rights in the European Economic Area, United Kingdom, and Switzerland

Where applicable, individuals may have rights to:

• Be informed about processing;
• Access personal data;
• Correct inaccurate data;
• Request erasure;
• Restrict processing;
• Object to processing;
• Receive portable data;
• Withdraw consent;
• Object to direct marketing;
• Obtain information regarding certain automated decisions; and
• Lodge a complaint with a data-protection authority.

The European Commission identifies access, correction, erasure, restriction, portability, objection, and related transparency rights under the GDPR. 

Where required, Probe will identify the applicable controller, processor, legal basis, retention period, and international-transfer mechanism in a study-specific notice.

24. Do Not Track

Some browsers transmit “Do Not Track” signals. Because there is not a universally accepted standard for responding to all Do Not Track signals, our website may not respond to them consistently.

We will honor legally recognized opt-out preference signals, such as Global Privacy Control, where required.

25. Third-Party Websites and Platforms

Our website may link to or embed services operated by third parties, such as:

• Participant-registration platforms;
• Survey tools;
• Video-conference services;
• Payment providers;
• Social media;
• Mapping or scheduling tools; and
• Client or partner websites.

A third party may collect information directly when you interact with its service. Its privacy policy may govern that processing.

Probe is not responsible for the independent privacy, security, or content practices of unaffiliated third parties.

26. Automated Processing

Probe may use database filters, matching rules, or automated tools to identify individuals who may qualify for a research study.

These tools may compare profile or screening information against eligibility criteria established by Probe or a client.

Being identified as a potential match does not guarantee selection. Final eligibility may require manual review, follow-up screening, identity verification, scheduling availability, or client approval.

Unless otherwise disclosed, Probe does not use solely automated processing to make decisions that produce legal or similarly significant effects concerning participants.

27. Non-Discrimination

Probe will not unlawfully discriminate against an individual for exercising an applicable privacy right.

Exercising a privacy right will not generally affect eligibility for future studies. However, deleting information, restricting processing, or withdrawing consent may prevent us from maintaining a participant profile, determining eligibility, contacting you, processing participation, or issuing certain incentives.

28. Changes to This Privacy Policy

We may update this Privacy Policy to reflect:

• Changes in our services;
• New research practices;
• New technologies;
• Vendor changes;
• Legal or regulatory developments; or
• Security and operational updates.

The “Last Updated” date will show when the policy was most recently revised.

If a change materially affects how we use previously collected personal information, we will provide additional notice or obtain consent where required.

29. Complaints

Please contact us first so that we can attempt to resolve your concern.

Email: dataprivacy@probemarket.com
Telephone: 212-922-9777
Mail: Data Privacy, Probe Research Incorporated, 122 East 42nd Street, Suite 1620, New York, NY 10168

Where applicable, you may also complain to a state attorney general, privacy regulator, consumer-protection authority, or data-protection supervisory authority.

30. Contact Us

Questions, requests, or concerns regarding this Privacy Policy or Probe’s privacy practices may be directed to:

Probe Research Incorporated
Attn: Data Privacy
122 East 42nd Street, Suite 1620
New York, NY 10168

Email: dataprivacy@probemarket.com
Telephone: 212-922-9777